When Intuit Dome opened last season, the arena staff assumed only a third of fans would opt-in to scanning, but close to 75 percent of venue attendees enrolled. The Clippers promise they are not using facial recognition — sorry, they call it “facial authentication” — for security purposes.
Early facial ticketing pilots were met with some protests. And energy still exists to create more state or federal oversight. But as the technology’s penetration has expanded, pushback seemingly hasn’t. A demand for security is leading venue operators to test out the newest tech, while a desire for convenience and personalization has seen fans increasingly getting in line.
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