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Xbox’s CTO explains Monday’s big outage.
The outage, which lasted for nearly a day, blocked people from playing some digital and disc games. You can read Xbox CTO Scott Van Vliet’s full explanation on X, but here’s a key part of it:
What happened. Late last night, a licensing service that sits outside of XBOX, but which XBOX depends upon, began failing. This caused some sign-in scenarios to fail, and it caused many scenarios that require an entitlement check to also fail, such as listing out your Full Library and launching games that you own. It also affected several of our publishing and store partners who depend on those same systems which is why some of you saw issues in specific games and not others.
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