Nokia has just confirmed the data connection problems that some early buyers (and reviewers like ourselves) have seen on the Lumia 900, describing it as a “memory management” issue. That’s the bad news; the good news, however, is that the company claims that it’s strictly a software bug, not a hardware issue or a problem with AT&T’s LTE network. New phones with updated software are apparently already on their way to stores — Nokia expects them to arrive within a couple days — and if you don’t want to exchange yours for a new one, you’ll be able to update your current device using the Zune client on or around next Monday, April 16th.
Nokia confirms Lumia 900 data problem, offering exchanges and $100 credit; firmware update around April 16th
Nokia has confirmed a data connection issue on its Lumia 900 for AT&T, offering buyers a $100 credit off their bill, a free exchange, and the promise of a firmware update on or around April 16th.
Nokia has confirmed a data connection issue on its Lumia 900 for AT&T, offering buyers a $100 credit off their bill, a free exchange, and the promise of a firmware update on or around April 16th.
Regardless, anyone buying a Lumia 900 between launch and midnight on April 21st will qualify for a $100 credit on their AT&T bill, a nice “we’re sorry” from Nokia for the trouble (even if the phone isn’t in stock, you can get a rain check). If you didn’t think this was an absolutely critical launch for these guys, you should now.
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